PRICING & PRIVACY POLICY

Our pricing system is fully transparent and fixed. Ride fares are calculated automatically within the app based on distance and category.

Requests above 25 km are not accepted through the app, ensuring timely and reliable service. An additional charge applies after 15 km, displayed clearly before confirming the ride. All clients see the total price upfront, no hidden fees.

Clients always see the vehicle model, license plate, and driver’s initials before the ride starts.

For privacy and security reasons, personal photos of drivers are not displayed. Passenger accounts, however, may include a profile image for identification purposes only.

ELITE Bulgaria complies with applicable GDPR standards and ensures all personal information is handled securely.

No driver photos are displayed publicly. Clients see initials, car make and model, license plate, and rating only.

All vehicles are insured and verified before activation.

Elite Bulgaria collects only essential data required for ride management and payment processing. All personal information is securely stored and processed in compliance with GDPR regulations. Payment details are handled exclusively by third-party providers (Stripe, Apple Pay) and are never stored on our servers.

Users can request data deletion or account removal at any time by contacting us at contact@elitebulgaria.com.

Elite Bulgaria acts solely as a digital platform connecting clients with licensed professional drivers.

The company does not operate as a taxi or transportation service and does not own any vehicles.

All drivers are independent contractors who have been verified and approved by the platform.